Setup Information

Some Internet service providers are 'filtering' outbound email traffic, thus not allowing you to send email through our servers. This makes it impossible for your email client to contact our email servers directly. If you run into this you may be able to get around this by changing the SMTP port in your email client from 25 to 30.

If these settings fail to allow you to send email then the most likely cause is with your ISP. They may require you to use their SMTP settings. This is becoming more common as the ISP prefers sending of email through their network to reduce spam, viruses, etc.

If you don't already know the settings you will need to contact the ISP for settings and any further assistance. In some cases you will need to plug in the SMTP setting, enable "My server requires authentication", and in the Advance settings insert the Username and Password issued by the ISP.